Privacy Policy

This Privacy Policy explains how WEZEO, s. r. o. processes personal data when you visit our website, contact us, submit a form, subscribe to marketing communication, or interact with third-party services integrated into our website.

1. Controller

The controller of your personal data is:

Company name: WEZEO, s. r. o.
Company ID No.: 46 390 227
VAT ID: SK2023366301
Registered office: Pribinova 17954/10, 811 09 Bratislava, Slovak Republic
Website: www.wezeo.com

You can contact us regarding privacy and personal data protection matters through the contact details available on our website or by post at the registered office address above.

In this Privacy Policy, “WEZEO”, “we”, “us”, or “our” means WEZEO, s. r. o. A person whose personal data we process is referred to as “you” or the “data subject”.

2. Scope of this Privacy Policy

This Privacy Policy applies to the processing of personal data through our public website, especially in connection with:

  • visiting and using our website,

  • submitting contact or information forms,

  • sending business inquiries,

  • receiving newsletters or marketing communication,

  • website analytics,

  • cookies and similar technologies,

  • embedded third-party services,

  • communication with WEZEO regarding our products, services, activities, or cooperation.

This Privacy Policy does not replace separate contracts, data processing agreements, project agreements, or service agreements that may apply when WEZEO provides services to clients.

3. Personal data we process

Depending on how you use our website, we may process the following categories of personal data.

Contact and identification data

We may process:

  • first name,

  • surname,

  • e-mail address,

  • telephone or mobile number,

  • company name,

  • job title or business role, if provided,

  • country or region, if provided.

Communication data

We may process:

  • the content of messages sent through contact or information forms,

  • details of your inquiry,

  • project or business information you choose to share with us,

  • follow-up communication by e-mail, phone, or other channels.

Marketing and consent data

We may process:

  • whether you consented to receive marketing communication,

  • newsletter preferences,

  • records of consent,

  • records of withdrawal of consent,

  • interaction with our marketing communication, where applicable.

Technical and website usage data

When you visit our website, we may process technical data such as:

  • IP address,

  • browser type and version,

  • device type,

  • operating system,

  • approximate location derived from technical data,

  • pages visited,

  • date and time of visit,

  • referring website or search engine,

  • cookie identifiers,

  • interaction data,

  • other information collected through cookies or similar technologies.

Data from third-party services

If our website uses third-party services, such as Google Analytics, Google Tag Manager, Google Maps, YouTube embeds, Google reCAPTCHA, Google Ads, or Google Sign-In, these services may process additional technical, interaction, or account-related data.

4. Purposes and legal bases of processing

We process personal data only where we have a valid legal basis under Regulation (EU) 2016/679, the General Data Protection Regulation, and applicable Slovak data protection law.

Purpose

  • Responding to contact form submissions, business inquiries, or requests for information

  • Preparing business communication, proposals, meetings, or cooperation discussions

  • Sending newsletters or marketing communication where consent is required

  • Sending relevant B2B communication about WEZEO services where permitted by law

  • Operating, maintaining, and securing the website

  • Website analytics and performance measurement

  • Spam, bot, and abuse prevention

  • Compliance with legal obligations

  • Establishment, exercise, or defence of legal claims

Data processed

  • Contact data, communication data

  • Contact data, communication data

  • Contact data, marketing data

  • Contact data, marketing data

  • Technical data

  • Technical and usage data

  • Technical and interaction data

  • Relevant personal data

  • Relevant personal data

Legal basis

  • Pre-contractual steps or legitimate interest

  • Pre-contractual steps or legitimate interest

  • Consent

  • Legitimate interest or consent, depending on the case

  • Legitimate interest

  • Consent, where required by law

  • Legitimate interest or consent, depending on the tool and setup

  • Legal obligation

  • Legitimate interest

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

5. Contact and information forms

If you complete a contact or information form on our website, we may process your first name, surname, e-mail address, telephone or mobile number, and the content of your communication.

We process this data to respond to your inquiry, communicate with you, provide requested information, and manage potential business cooperation.

Providing personal data through a contact form is voluntary. However, if you do not provide the information required in the form, we may not be able to respond to your request or provide the requested information.

6. Marketing communication

If you consent to receive marketing communication, we may use your contact details to send you information about WEZEO’s products, services, activities, events, updates, insights, case studies, or other relevant business information.

We may also send marketing communication on behalf of another legal or natural person where such communication relates to WEZEO, provided that a valid legal basis exists.

You can withdraw your consent or unsubscribe at any time by:

  • using the unsubscribe link in the communication, where available,

  • contacting us through the contact details available on our website,

  • sending a written notice to our registered office.

7. Cookies and similar technologies

Our website may use cookies and similar technologies.

Cookies may be used for:

  • essential website functionality,

  • website security,

  • fraud and spam prevention,

  • remembering user preferences,

  • website analytics,

  • marketing and advertising measurement,

  • embedded third-party content.

Essential cookies may be used because they are necessary for the website to function.

Non-essential cookies, including analytics or marketing cookies, are used only where required consent has been obtained.

You can manage your cookie preferences through the cookie banner or cookie settings available on our website.

8. Google services and third-party tools

Our website may use selected Google services, including:

  • Google Analytics,

  • Google Tag Manager,

  • Google Maps,

  • Google reCAPTCHA,

  • YouTube embeds,

  • Google Ads or conversion tracking,

  • Google Sign-In, if available.

When these services are active, Google may process information such as your IP address, device and browser information, cookie identifiers, interaction data, approximate location, account information, or other technical data, depending on the specific service used.

Google processes such data according to Google’s own Privacy Policy and applicable Google Terms of Service:

Google Privacy Policy:
https://policies.google.com/privacy

Google Terms of Service:
https://policies.google.com/terms

Google’s documents apply to Google’s own processing of data. They do not replace this Privacy Policy. This Privacy Policy explains how WEZEO processes personal data.

9. Recipients of personal data

We may provide personal data to the following categories of recipients where necessary and lawful:

  • companies or entities within WEZEO’s organisational or corporate structure,

  • business partners where relevant to the purpose of communication or cooperation,

  • IT service providers,

  • hosting providers,

  • cloud service providers,

  • CRM providers,

  • e-mail and newsletter tool providers,

  • analytics and marketing tool providers,

  • legal, tax, accounting, and IT advisors,

  • public authorities, courts, or regulators where required by law,

  • processors and joint controllers with whom we have appropriate contractual arrangements under the GDPR.

When we use processors, we require them to implement appropriate technical and organisational measures to protect personal data.

10. International transfers

Some third-party services used on our website may process personal data outside the European Union or the European Economic Area.

Where personal data are transferred outside the European Union or the European Economic Area, we ensure that such transfer takes place only where permitted by applicable law, for example on the basis of an adequacy decision, standard contractual clauses, or another valid transfer mechanism under the GDPR.

11. Retention period

We keep personal data only for as long as necessary for the purpose for which the data were collected, or for as long as required by law.

In particular:

  • contact form and inquiry data are kept for the period necessary to respond to the inquiry and manage related communication,

  • marketing data are kept until consent is withdrawn or until the purpose of processing ends,

  • consent records may be kept for the period necessary to demonstrate compliance,

  • technical logs are kept for the period necessary to ensure website security and functionality,

  • data required for legal, accounting, tax, or regulatory purposes are kept for the legally required period,

  • data relevant to legal claims may be kept for the applicable limitation period.

If personal data are no longer necessary for the purpose of processing and there is no other valid legal basis for retaining them, we will delete or anonymise them.

12. Security

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, or other unauthorised processing.

These measures may include access controls, secure storage, internal procedures, technical safeguards, contractual safeguards with processors, monitoring, and regular review of security measures.

We regularly monitor and improve the protection of personal data, taking into account the current state of technology and the risks connected with processing.

13. Automated decision-making and profiling

We do not use personal data collected through the website for automated decision-making that produces legal effects concerning you or similarly significantly affects you.

If this changes in the future, we will inform you and provide all information required by law.

We do not use personal data collected through the website for automated decision-making that produces legal effects concerning you or similarly significantly affects you.

If this changes in the future, we will inform you and provide all information required by law.

14. Your rights

As a data subject, you have the following rights under the GDPR.

Right of access

You have the right to obtain confirmation as to whether we process your personal data and, if so, to obtain access to such personal data and related information.

Right to rectification

You have the right to request correction of inaccurate personal data and completion of incomplete personal data.

Right to erasure

You have the right to request deletion of your personal data where one of the legal grounds for erasure applies.

This right is not absolute and may be limited where we are required or permitted to retain the data.

Right to restriction of processing

You have the right to request restriction of processing under the conditions set out in the GDPR.

Right to data portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and to transmit those data to another controller.

Right to object

You have the right to object to processing based on legitimate interest.

You also have the right to object at any time to the processing of your personal data for direct marketing purposes.

Right to withdraw consent

Where processing is based on consent, you have the right to withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Rights related to automated decision-making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless such processing is permitted by law.

15. How to exercise your rights

You can exercise your rights by contacting us through the contact details available on our website or by sending a written request to:

WEZEO, s. r. o.
Pribinova 17954/10

811 09 Bratislava
Slovak Republic

We will respond to your request without undue delay and no later than one month after receiving it.

Where necessary, this period may be extended by two additional months, taking into account the complexity and number of requests. If we extend the period, we will inform you within one month of receiving the request and explain the reasons for the delay.

16. Right to lodge a complaint

If you believe that we process your personal data in violation of the GDPR or applicable Slovak data protection law, you have the right to lodge a complaint with the supervisory authority.

The supervisory authority in the Slovak Republic is:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12, 820 07 Bratislava, Slovak Republic

More information is available on the official website of the Office for Personal Data Protection of the Slovak Republic.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, especially if our website, services, tools, legal requirements, or data processing practices change.

The current version will always be available on our website.